Front Desk Receptionist

Team: ZT - Platform Engineering

Location: Seattle, Washington

Front Desk Receptionist

Department: Platform Engineering 

Location: Seattle, WA

Why ZT Systems

AT ZT Systems, you’ll get to do work your proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along with way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.

A culture built around our values, we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

About the role

The Front Desk Receptionist for Platform Engineering will be the first point of contact for our guests. Additionally, this position provides a broad range of administrative and database support for the Department, Administrative Services, and ad hoc projects and running an efficient and professional front desk.

What You will Do

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person or conference room.
  • Answer, screen, and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable.
  • Process catering requests to meet specific delivery times.
  • Provide basic and accurate information in person and via phone/email.
  • Receive, sort, and notify recipients of daily mail/deliveries (FedEx, UPS, USPS, DHL Ground).
  • Process weekly breakroom supplies and notify facilities of arrival.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Order department supplies and keeps an inventory of stock.
  • Update calendars, conference room schedules, schedule meetings coordination with the admin team, shuttle requests.
  • Provide backup support as needed with the Admin team.
  • Participate in special projects and tasks.

What You Bring

  • Minimum of 2 years’ experience working as an administrative assistant.
  • Professional attitude and appearance, strong customer service skills.
  • Proficient utilizing Microsoft Office programs (Outlook, Excel, Word, Visio).
  • Excellent organizational skills, including the ability to prioritize and coordinate multiple tasks.
  • Excellent written and verbal communication skills, including professional phone etiquette.
  • Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
  • Self-motivated professional with good communication and interpersonal skills
  • Able to coordinate several projects to a successful completion with little or no supervision.
  • Responds promptly to shifts in direction, priorities, and schedules.
  • Uses sound judgment and problem resolution skills, often makes decisions in supervisor’s absence.
  • Execute with a high level of confidentiality, integrity, discretion, and judgment.
  • Thinks strategically and is proactive.

ZT Systems is an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status.

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